Choosing a Professional Agent
Although there are many options open to you, making the right choice doesn't have to be difficult, it's important that you choose a professional who'll advise you correctly.
Using a licensed lettings agent, one who takes their duty of care seriously, can be crucial. Gallant Richardson is a 'fully licensed' agency in Colchester, employing professionally qualified staff, ensuring you get the best possible advice and protection.
Helping to find you the right home is an important part of our job. Our professionally qualified negotiators are on hand to help guide you in the right direction, and to help answer any questions you may have.
Gallant Richardson's agency mission is to promote fairness between our landlords and tenants, and to encourage our landlords to maintain their rental properties to a good standard.
We are a fully regulated and licensed agent, accredited by Association of Residential Letting Agents (ARLA). This provides you with important consumer protection, and protects any monies or deposits that you pay over to us. Our aim is to provide you with the confidence that the job is being done correctly for you.
Gallant Richardson is a licensed member of National Approved Letting Scheme (NALS), the independent scheme that ensures members provide a defined standard of customer service.
We are members of the 'SAFE AGENT' Kitemark scheme that was set up by the government to direct people to agents offering a high level of consumer protection.
Gallant Richardson is a full member of the The Property Ombudsmen (TPO) scheme, and follows the TPO Code of Practice for Letting Agents. The Code provides free, fair and independent services to tenants and landlords for dealing with disputes.
Keeping you Posted
There are several ways in which we can keep you updated with new properties that become available. The quickest way is via e-mail, which will alert you immediately a property matching your requirements becomes available. We can also send you details by traditional mail, or send you an SMS text alert.
We aim to be fair and transparent with our fees. All fees are detailed and provided in writing.
|Administration fee:||£150.00 (inc. VAT)||for each adult 18 years and over|
|Guarantor||£60 (inc. VAT)||if a guarantor is needed|
|Pet Fee||£70||if a pet is allowed then this additional fee may apply|
|Tenancy Renewal Fee||£80 (inc. VAT)|
There are no hidden costs or any undisclosed fees. Receipts and full details of any refund policy are provided against any monies received.
End of Tenancy
Renewal Tenancy Fee: £80.00 inc vat single fee per tenancy
Breaches of Tenancy
Return of Renewal Tenancy
Return of Renewal Tenancy Agreements must be returned to the agent within 14 days of receipt. Failure to do so will result in an administration charge of £25 (inc.vat).
Where the Tenant is in arrears with rent for a period exceeding 14 days the Landlord, or Agent on the Landlords behalf, will charge the Tenant the administrative cost of letters to the Tenant regarding the non payment of the rent. This charge is currently set at £25 (inc vat) per letter.
Access / Property Visits
If the Tenant agrees to an appointment with either the Landlord, Agent or contractor and then they are denied access without reasonable notice then the Landlord, Contractor or Agent may charge the tenant an administration charge of £25 inc vat.
In the event that a property is not in an acceptable condition a re-visit will be required. If at the revisit the property is still unacceptable an administration charge of £25 inc vat. will apply.