Choosing a Professional Agent
Although there are many options open to you, making the right choice doesn't have to be difficult, it's important that you choose a professional who'll advise you correctly.
Using a licensed lettings agent, one who takes their duty of care seriously, can be crucial. Gallant Richardson is a 'fully licensed' agency in Colchester, employing professionally qualified staff, ensuring you get the best possible advice and protection.
Helping to find you the right home is an important part of our job. Our professionally qualified negotiators are on hand to help guide you in the right direction, and to help answer any questions you may have.
Gallant Richardson's agency mission is to promote fairness between our landlords and tenants, and to encourage our landlords to maintain their rental properties to a good standard.
We are a fully regulated and licensed agent, accredited by Association of Residential Letting Agents (ARLA). This provides you with important consumer protection, and protects any monies or deposits that you pay over to us. Our aim is to provide you with the confidence that the job is being done correctly for you.
Gallant Richardson is a licensed member of National Approved Letting Scheme (NALS), the independent scheme that ensures members provide a defined standard of customer service.
We are members of the 'SAFE AGENT' Kitemark scheme that was set up by the government to direct people to agents offering a high level of consumer protection.
Gallant Richardson is a full member of the The Property Ombudsmen (TPO) scheme, and follows the TPO Code of Practice for Letting Agents. The Code provides free, fair and independent services to tenants and landlords for dealing with disputes.
Keeping you Posted
There are several ways in which we can keep you updated with new properties that become available. The quickest way is via e-mail, which will alert you immediately a property matching your requirements becomes available. We can also send you details by traditional mail, or send you an SMS text alert.
All prospective tenants should be provided with the complete break-down of any default fees that may be encountered during the course of a tenancy before they make the important decision of who to rent through. Below is a break-down of possible charges you may incur during a ‘managed’ tenancy through Gallant Richardson.
Where the Tenant is in arrears with rent for a period exceeding 14 days the Landlord, or Agent on the Landlords behalf, reserves the right to charge the Tenant (calculated on a daliy basis) 3% over the Bank of England base rate on late rent.
Early Surrender of Tenancy
An early surrender of a tenancy at a tenants request is only possible with the landlords prior consent and would involve the tenant paying compensation to the landlord.
Lost Keys or Parking Permit
If the tenant loses or breaks a key, key fob or parking permit the landlord will charge them for the cost in replacing.
Variation of Tenancy
Should the tenant ask for a variation to the terms of their tenancy agreement and the landlord agrees then there will be a charge of £50 inc vat to the agent for the work involved.
Change of Tenant
Should a tenant wish to leave or a new tenant wish to be added to a tenancy this will strictly be at the landlords discretion and there will be a charge of £50 inc vat to the agent for the work involved.
Please be aware a landlord / agent could be entitled to charge other costs, for example legal and court fees, should a tenant fail under their obligation during their tenancy. These will be claimed from a tenants deposit.
INDEPENDENT REDRESS: with The Property Ombudsman (TPO) www.tpos.co.uk
CLIENT MONEY PROTECTION (CMP): with Propertymark www.propertymark.co.uk